Refund policy

Given the perishable nature of our plants, we regret to inform you that returns and replacements are not permitted. However, if you believe that you have received an incorrect product, kindly reach out to us within 3 days of receiving your order. We cannot guarantee replacements or refunds for plants that have perished due to neglect, particularly if the 3-day window has elapsed and you have not contacted us within that timeframe. Rest assured, if an error was made on our part, we will make every effort to rectify the situation and ensure your satisfaction.